Refund Policy

Overview

This Refund Policy outlines the terms and conditions for cancellations and refunds for Future Tech Summit 2025 event registrations. By registering for our event, you agree to the terms outlined in this policy.

We understand that circumstances may change, and we strive to provide fair and transparent refund terms while ensuring the sustainability of our events.

Refund Timeline

Refund Process

How to Request a Refund

1. Submit Request: Email us at [email protected] with your registration details
2. Include Information: Full name, email, registration confirmation number, and reason for cancellation
3. Processing: We will review your request within 2 business days
4. Confirmation: You will receive an email confirmation with refund details
5. Payment: Refund will be processed within the specified timeline

Required Information

• Full name as registered
• Email address used for registration
• Registration confirmation number
• Reason for cancellation (optional but helpful)
• Preferred refund method (if different from original payment)

Special Circumstances

Emergency Situations

We understand that emergencies can arise. In exceptional circumstances, we may consider refund requests outside our standard policy:

• Medical emergencies preventing attendance
• Family emergencies or bereavement
• Travel restrictions due to government regulations
• Military deployment or other official duties

Documentation Required

For emergency refunds, we may require supporting documentation:

• Medical certificates or doctor's notes
• Official travel restriction notices
• Military deployment orders
• Death certificates or obituaries

Event-Related Cancellations

If we cancel or significantly modify the event:

• Full refunds will be provided automatically
• No action required from attendees
• Processing within 14 business days
• Alternative event options may be offered

Transfer Options

Event Transfer

Instead of a refund, you may transfer your registration:

• To Another Person: Transfer to a colleague or friend
• To Future Event: Credit towards next year's summit
• To Virtual Access: If virtual attendance is available

Transfer Process

1. Submit transfer request with details
2. Provide new attendee information (if applicable)
3. Pay any applicable price differences
4. Receive updated confirmation

Transfer Fees

• Person-to-person transfer: $25 administrative fee
• Future event transfer: No additional fee
• Virtual access transfer: Price difference only

Processing Details

Refund Methods

• Credit Cards: Refunded to original card (5-10 business days)
• Bank Transfers: Direct bank transfer (7-14 business days)
• PayPal: Refunded to PayPal account (3-5 business days)
• Other Methods: Contact us for specific timelines

Processing Fees

The following fees may be deducted from refunds:

• Payment processing fees: 2-3% of original amount
• Administrative fees: $25 for transfers
• Currency conversion fees: If applicable
• Bank fees: If charged by financial institutions

Timeline Expectations

• Request acknowledgment: Within 24 hours
• Review and approval: 2-3 business days
• Refund processing: 5-14 business days
• Bank processing: Additional 3-5 business days

Non-Refundable Items

The following items are generally non-refundable:

• Processing fees and administrative charges
• Travel and accommodation expenses
• Visa application fees
• Travel insurance premiums
• Pre-event workshop fees (if separately charged)
• Networking dinner tickets (if separately charged)
• Merchandise and promotional items

Disputes and Appeals

Refund Disputes

If you disagree with our refund decision:

1. Contact us at [email protected]
2. Provide additional documentation or explanation
3. We will review within 5 business days
4. Final decision will be communicated in writing

Appeals Process

• Appeals must be submitted within 30 days
• Include all relevant documentation
• State specific reasons for the appeal
• Appeal decisions are final

Insurance Recommendations

We strongly recommend purchasing travel insurance to protect against unforeseen circumstances:

Coverage to Consider

• Trip cancellation and interruption
• Medical emergencies
• Travel delays and missed connections
• Lost or stolen belongings
• Emergency evacuation

Insurance Providers

We do not endorse specific providers, but recommend researching:

• Allianz Global Assistance
• Travel Guard
• World Nomads
• Your existing insurance providers

Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be:

• Posted on our website
• Communicated to registered attendees
• Effective immediately unless otherwise specified
• Applied to new registrations only

Existing registrations will be governed by the policy in effect at the time of registration, unless the new policy is more favorable to the attendee.

Contact Information

For refund-related inquiries and requests: